Our Signature Cake flavors can be ordered with just two days notice.
Some of our Specialized Designs can be ordered with just a few days notice but we reccomend placing your order a week in advance to guarantee the broadest selection.
For Wedding Cakes and other large events, please fill our our inquiry form at least three months prior to your event. We'll be in touch with next steps!
Bittersweet’s cakes are made with four layers of cake and three layers of filling and are 4.5" - 5" tall.
Our Tall 6" is six layers of cake and is 7" - 8" tall.
If between servings we reccomend sizing down.
CAKE SIZE GUIDE
6" serves 8 to 10
Tall 6" serves 16
8" serves 18 to 20
10" serves 26 to 30
6"-4" serves 18
8"-6" serves 34
At this time, we are evolving our cake program and are no longer creating custom cakes.
But, we have an amazing selection of new cake designs, created by our Lead Cake Artist Kerrie Breuer, that can personalized to fit your theme and vision.
Take a look at our new cake designs and drop us a line if at email@example.com we can help you find the best cake for your party.
We finish all of our cakes in Italian meringue buttercream. Made with whipped egg whites tempered with sugar syrup, butter, salt and real vanilla, this buttercream is light, creamy and not too sweet – very different from the American buttercream you might be used to.
Because we use real butter, our buttercream hardens when cold. To ensure the best flavor and texture of the buttercream, your cake must be served at room temperature so be sure to remove cake cake from the refrigerator and the box 2-4hours prior to serving.
To ensure the best flavor and texture, your cake must be served at room temperature.
Cake size and ambient temperature can affect required time. So be sure to remove cake from the refrigerator and the box 2-4 hours prior to serving. Allow more time for a larger cake and during the colder months.
Cakes can stay out of refrigeration safely for up to six hours. Refrigerate any leftovers.
We have a selection of 6" cakes available in the shop daily for last minute orders. Stop by or take a look tour same-day to go order website BittersweetTakeaway.com
PICKUP & Delivery
Once you've added your desired product to your cart, you can select pickup or delivery!
Pickup is available from 8am - 3pm on the days we are open, Tuesday - Sunday.
Pickup can be scheduled two days in advance.
We offer professional delivery in the City of Chicago that can be scheduled through our website.
Once you've added your desired product to your cart, you can check your zip code to see if we deliver to you and schedule a morning or afternoon delivery!
If you're looking for delivery outside of our standard range drop us a line at firstname.lastname@example.org to see what we can do!
We are currently piloting a shipping program for a selection of our cakes and desserts. Interested in helping us test out shipping? Please email us at email@example.com
Placing an order
If you're calling and wish to speak to an associate, please leave a detailed message and we will return your call as soon as possible.
You can also email us at firstname.lastname@example.org
Our entire pastry, dessert and cake menu is available for pre-order online with just two days notice. If you don't see it on our website, it is most likely not currently available.
If you're looking to see what's availalbe in the shop today, you can visit our same-day to go order site BittersweetTakeaway.com to see everything that is in stock today and place an order for pickup same day.
Same-day orders open at 8am and close at 3:00 pm.
Please email us at email@example.com or give us a call at 773 929 1100 and we'll be happy to help! Make sure to leave us a voice message and we'll call you back asap.
To see what's in the shop right now, please check out our same-day to go order website at BittersweetTakeaway.com
Here you can see everything that's available from breakfast pastries to tarts, desserts and same-day cakes.
Changes, Cancellations, and Refunds
Our production schedule starts two days before
A refund request can be submitted within a month after the purchase is made.
In the case when theproduct and packaging are unopened and undamaged, you areeligiblefor a full refund.
In the case whenthe packaging has been opened and the product has been used, you areeligiblefor a partial refund.
In the case when aproduct has been damaged, and the damage is not covered by your warranty, you arenot eligiblefor a refund.
Please check our Terms of Service to see if you're eligible for a refund.
When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.
When an order includes free shipping, only the cost of the return shipping is handled by the customer.